Privacy Policy

At Spind (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://www.spind.com.my.

1. Information We Collect

When you use our Contact Form to request a quotation or send us an inquiry, we may collect the following personal information:

  • Your name

  • Company name (if provided)

  • Email address

  • Phone number

  • Details of your inquiry (e.g. products, requirements, message content)

We do not collect sensitive personal data unless you voluntarily provide it to us.

2. How We Use Your Information

We may use the information collected for the following purposes:

  • To respond to your inquiries and quotation requests

  • To prepare and send you product quotations

  • To communicate with you regarding our products, services, or follow-up support

  • To improve our website and services

  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

  • Your personal data is stored securely and is only accessible by authorised personnel.

  • We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

  • However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information in the following situations:

  • With our employees or contractors, strictly for the purpose of processing your request

  • If required by law, regulation, or court order

  • In connection with business transfers (e.g. merger, acquisition)

We do not disclose your information to unrelated third parties for marketing purposes.

5. Cookies & Website Usage

Our website may use basic cookies or analytics tools (e.g. Google Analytics) to understand visitor behaviour and improve user experience. These do not personally identify you. You can disable cookies in your browser settings, but some parts of the website may not function properly.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal and contractual obligations)

  • Withdraw consent for future communications

To exercise these rights, please contact us at the details below.

7. Retention of Data

We will keep your personal data only as long as necessary to fulfil the purposes stated in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Spind Malaysia Sdn Bhd
Address: 38, Jalan Utama 1/2, Taman Perindustrian Puchong Utama Seksyen 1, 47130 Puchong, Selangor
Email: [email protected]
Phone: 603-8060 5500